RETURNS POLICY

HASSLE FREE RETURNS

Dear Patron,
We thank you for visiting our website buyspaworld.com and making us your preferred beauty care partner. Your purchase is encouraging to us and we look forward for long term association with you.

If you have any suggestions or feedback about your recent pruchase do write us on care@buyspaworld.com or call us on +91 9689308930.

If you are not satisfied by the delivery of product and wish to return the product we are here to help you. We are committed to our promise of HASSLE FREE RETURNS.

Just follow these EASY STEPS and Your Return will be Processed.

1. Check eligibility of Your Return.
2. Write to us on care@buyspaworld.com or call us on +91 9689308930.
3. Share your return / refund details.
4. We will book pick up of product from your place.
5. Once we recive the product we will process your refund.

Returns Eligibility
  • You have 15 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  •  Your item needs to have the receipt or proof of purchase.
Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@buyspaworld.com or call us on +91 9689308930. Once we receive your request we will process the return and ship you the new item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

We will pay for shipping costs for returning your item. You do not have to bear the Shipping Costs.

Shipping Time may vary depending upon your address and availability of logistics facilities at the time of returns.

Contact Us

If you have any questions on how to return your item to us, contact us.

Email Id: care@buyspaworld.com

Mobile Number: +91 9689308930

Address: 1st Floor, Shed No. 16, Supreme Estate, Naroda GIDC, Naroda, Ahmedabad. Gujarat-382330. INDIA.